Alternatives

Kommio as an alternative to the help desk you use today

Kommio is a free customer support platform (help desk and live chat) by Kommio Limited. Each page below compares it with one product: what that product costs, where it is stronger, what Kommio does not do yet, and how your data moves.

Chatwoot alternative

Built-in Chatwoot importer: a self-serve wizard with an access token, or a database or pg_dump import for very large accounts.

Zendesk alternative

Zendesk is priced per agent per month with no free plan; Kommio Cloud is free with every feature.

Intercom alternative

Intercom charges per seat plus $0.99 per Fin outcome; Kommio Cloud has neither.

Freshdesk alternative

Freshdesk's pricing page listed no free plan on 20 October 2026, with paid plans from $19 per agent per month billed annually.

Help Scout alternative

Help Scout's free plan covers 5 users, 1 inbox and 100 contacts a month; Kommio Cloud is free with no user, inbox or contact cap enforced.

All in one table

Kommio next to Zendesk, Intercom, Freshdesk, Help Scout, Front and Chatwoot on the same 25 questions.

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